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FIRST make sure everything is plugged in and nothing is loose. SECOND if everything is plugged in look at your screen and see if you get an error code ie E74 or something like that. LASTLY call XBOX people for them to send you or you can print out the papers for you to send it off and wait about a week to get it back. It happened to me for the first time last month and i sent it off and got it back in like a week with a free one month gold live membership....works like a charm now

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